Penetration Testing for Retail & E-commerce

Retail and e-commerce organisations process vast amounts of payment card data and customer personal information, making them high-value targets for cybercriminals. Online retailers, brick-and-mortar chains, payment processors, and marketplace platforms face threats including payment card theft, account takeover, inventory manipulation, and supply chain attacks.

PCI DSS compliance is a fundamental requirement for any organisation handling payment card data, mandating annual penetration testing of the cardholder data environment. E-commerce platforms require thorough testing of web applications, payment integrations, APIs, and mobile shopping apps. Physical retailers must also consider point-of-sale (POS) system security, in-store Wi-Fi networks, and the security of interconnected supply chain systems.

The rapid growth of omnichannel retail has expanded the attack surface significantly, with customer data flowing between online stores, mobile apps, physical stores, and third-party partners. Regular penetration testing helps retail organisations protect customer data, maintain PCI DSS compliance, and prevent costly data breaches that damage brand reputation and customer trust.

13 providers
Best for Mid-MarketBest for Financial Services
NetSPI logo

NetSPI

Leading penetration testing firm with the Resolve platform for continuous attack surface management, trusted by nine of the top ten US banks.

60
Score
LOCMinneapolis, Minnesota, United States
Web ApplicationNetworkCloud+8
SOC 2ISO 27001CREST
Trustwave logo

Trustwave

Global managed security provider with the elite SpiderLabs penetration testing team and deep PCI DSS compliance expertise.

57
Score
LOCChicago, Illinois, United States
Web ApplicationNetworkMobile App+7
PCI QSAISO 27001SOC 2+1
Pentest People logo

Pentest People

CREST and CHECK-accredited UK penetration testing firm with an innovative SecurePortal platform and transparent pricing for mid-market organizations.

55
Score
LOCLeeds, United Kingdom
Web ApplicationNetworkMobile App+7
CRESTCHECKCyber Essentials Plus+1
Best OverallElite TestersResearch Pioneers
Bishop Fox logo

Bishop Fox

Premier US-based offensive security firm known for elite penetration testers, cutting-edge research, and the Cosmos continuous attack surface management platform.

50
Score
LOCTempe, Arizona, United States
Web ApplicationNetworkMobile App+8
SOC 2OSCP Employer
Rapid7 logo

Rapid7

Creators of Metasploit offering enterprise penetration testing integrated with their comprehensive vulnerability management and security operations platform.

50
Score
LOCBoston, Massachusetts, United States
Web ApplicationNetworkMobile App+7
SOC 2ISO 27001
Coalfire logo

Coalfire

Compliance-focused cybersecurity advisory firm and FedRAMP 3PAO specializing in penetration testing that meets stringent regulatory requirements.

50
Score
LOCWestminster, Colorado, United States
Web ApplicationNetworkCloud+5
SOC 2FedRAMP 3PAOPCI QSA+1
WithSecure logo

WithSecure

Leading European cybersecurity firm offering penetration testing with deep expertise in EU regulatory compliance including GDPR, NIS 2, and TIBER-EU.

49
Score
LOCHelsinki, Finland
Web ApplicationNetworkCloud+7
CRESTISO 27001
Claranet logo

Claranet

CREST and CHECK-accredited European managed services provider delivering penetration testing with deep infrastructure and cloud hosting expertise.

48
Score
LOCLondon, United Kingdom
Web ApplicationNetworkMobile App+5
CRESTCHECKISO 27001+1
HackerOne logo

HackerOne

World's largest ethical hacker platform with over one million researchers, offering bug bounties and structured penetration testing to the US DoD and Fortune 500.

47
Score
LOCSan Francisco, California, United States
Web ApplicationAPIMobile App+3
SOC 2ISO 27001FedRAMP 3PAO
Integrity360 logo

Integrity360

CREST-accredited pan-European cybersecurity services provider delivering penetration testing and managed security from Dublin with a strong UK and Ireland presence.

44
Score
LOCDublin, Ireland
Web ApplicationNetworkMobile App+6
CRESTISO 27001SOC 2
Bugcrowd logo

Bugcrowd

Leading crowdsourced security platform offering managed bug bounty programs and crowd-powered penetration testing with hundreds of thousands of ethical hackers.

40
Score
LOCSan Francisco, California, United States
Web ApplicationAPIMobile App+3
SOC 2ISO 27001
BreachLock logo

BreachLock

Cloud-based Penetration Testing as a Service platform combining AI-driven automation with expert manual testing at accessible price points.

33
Score
LOCNew York, New York, United States
Web ApplicationNetworkAPI+4
SOC 2ISO 27001
Cobalt logo

Cobalt

Pioneer of Pentest as a Service, delivering fast, platform-based penetration testing with a vetted global community of security researchers.

29
Score
LOCSan Francisco, California, United States
Web ApplicationNetworkAPI+2
SOC 2

Retail & E-commerce Pen Testing FAQs

Is PCI DSS pen testing enough for retail security?+

PCI DSS pen testing covers the cardholder data environment but may not address all security risks. Retailers should also test customer-facing applications, employee systems, and supply chain integrations.

How should e-commerce platforms be tested?+

E-commerce testing should cover the web application, payment flows, API integrations, user authentication, inventory management, and admin interfaces. Both customer and administrator perspectives should be tested.

What retail-specific vulnerabilities do pen testers find?+

Common findings include payment form manipulation, price/inventory tampering, coupon/discount abuse, account takeover, PII exposure, and insecure third-party integrations.